SHIPPING & RETURNS POLICY

Please ensure that all shipping information is correctly completed and that a working telephone number is provided to avoid any delays.

All orders received before 12:00 (GMT) will be processed and dispatched within 48 hours.

We use DHL EXPRESS for all International Shipments and Royal Mail 48HR Tracked for all UK shipments. We will provide you with a tracking number once your shipment has been sent.  

INTERNATIONAL SHIPMENTS
For any orders to destinations outside of the EU the recipient is liable for any and all import duties, customs and local sales taxes levied by the country that you are shipping to. Payment might be required in order to release your order if it is held at customs.

SABBÍA STUDIO works closely with our shipping partners to minimise any potential custom delays to our international customers, and we will always provide you with a tracking number.

DOMESTIC (UK) SHIPMENTS
We offer free worldwide shipping on all orders over £350.  Orders under £200 will be charged at £4.99 per shipment, Unless 'NEXT WORKING DAY' shipping has been selected which will be charged at £9.99 per shipment.

EU SHIPMENTS
We offer free worldwide shipping on all orders over £350.  Orders under this will be charged at £19.99

INTERNATIONAL SHIPMENTS
We offer free worldwide shipping on all orders over £350. Orders under this will be charges at £2.99

REST OF THE WORLD
We offer free worldwide shipping on all orders over £350. Global shipments out of the EU & UK are charged at £49.99 per shipment

RETURNS POLICY

UK, EU & International:
We are happy to accept returns in line with the Distance Selling Regulations (2000) where the consumer is able to return the goods within 28 days of receipt for a refund or exchange.

* Please note, The return and/or refund must be requested within 14 days of receiving your order. You will then have a further 14 days to return unsuitable items.

In the case of a return being made outside of the Distance Selling Regulation (2000) we will honour a refund within 14 days and refund the cost of purchase only.  

As part of the terms of return all product should be returned in original condition including hangtags, labelling and packaging. Damage to product and/or labelling will annul all rights of return.

The goods are the sole responsibility of the consumer until they reach our premises with all returns costs absorbed by the consumer.  The responsibility for return conditions is solely the responsibility of the consumer. SABBÍA STUDIO will not take on any responsibility for any items that are returned to us in error.

To find out more about a return or exchange, please contact us info@sabbiastudio.com